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Frequently asked questions
Can cookies pass on my personal information to others? The only time we may share personal information gathered through cookies, is when you have given us express consent to do so by applying for a product or service.
How cookies make our website safer and easier to use. Cookies are used for a variety of reasons, such as to safeguard your privacy when browsing the site. They allow you to use functions and use secure online application forms. If you leave a secure session window open when logged in to your account, cookies will enhance your security by prompting you to end, and/or automatically ending, your secure session. Cookies can also allow us to tailor the content of our website to suit your interests. For example, instead of displaying promotional messages about products you already have, they let us show you other services you may be interested in. Finally, we use ‘analytics’ cookies to help us make our website better for those who visit it regularly. They help us work out what users like and don’t like and how we can improve things for you. When we include links to other websites, please bear in mind they will have their own privacy and cookie policies that will govern the use of any information you submit. We recommend you read their policies as we are not responsible or liable for their privacy practices.
How you can manage your cookies The browsers of most computers, smartphones and other web-enabled devices are typically set up to accept cookies. If you wish to amend your cookie preferences for this website or any other websites, you can do this through your browser settings. Your browser’s ‘help’ function will tell you how to do this. However, please remember that cookies are often used to enable and improve certain functions on our website. If you choose to switch certain cookies off, it is likely to affect how our website works. For example, if your browser is set to disable ‘session’ cookies, although you will still be able to view our public website, you won’t be able to log on to shopping areas.
More information about how to disable cookies, visit allaboutcookies.org